Privacy Policy

Scope

This policy covers the chi-wara.com informational website and the Chiwara mobile applications for Android and iOS. The same practices described here apply across the website and the mobile apps unless a section states otherwise.

Website

The website is informational. It has no account creation, no checkout or payments, no newsletter signup, and no contact form. You do not need to submit personal information to use the site.

Our hosting and infrastructure providers may process basic technical information such as IP address, browser type, device information, request timestamps, and security logs in order to deliver, maintain, and protect the website. No advertising or behavioral analytics tools are intentionally installed on this website.

Using the mobile app without an account

You can browse the public catalog and access eligible free content in the Chiwara mobile app without creating an account. The public catalog and artwork files are delivered through Chiwara’s hosting and storage providers.

Account and authentication information

If you choose to sign in, Chiwara processes the email address you enter, a pseudonymous user ID, authentication events, and session information. Your email address is used to send the requested six-digit sign-in codes.

Supabase provides authentication and account storage for Chiwara. Resend may process email addresses, message content, and delivery metadata in order to deliver the sign-in codes.

Authentication and security logs may contain IP address, user agent, device or browser information, timestamps, and login events. Chiwara does not request your name, postal address, contacts, precise GPS location, camera, microphone, or personal photo library.

App activity and technical information

Chiwara and its service providers process catalog, artwork-detail, and wallpaper-download requests, including the identifier of the selected artwork. Providers may process IP address, request timestamps, device or browser information, operational errors, and security or diagnostic logs. IP addresses may indicate an approximate location.

This information is used to operate, secure, troubleshoot, and prevent misuse of the service. Chiwara does not use advertising SDKs or behavioral tracking.

Premium purchases

Google Play and Apple process store transactions under their own policies. Chiwara does not receive full payment-card details.

RevenueCat may process a pseudonymous user ID, purchase history, store or platform information, and entitlement status to verify and restore Chiwara Premium. RevenueCat may also provide purchase and entitlement analytics needed to administer Premium. Store purchase history remains controlled by Google or Apple.

How information is used

Chiwara uses the information described in this policy to provide:

• app functionality and wallpaper delivery;
• account authentication and management;
• Chiwara Premium authorization and restoration;
• security, fraud prevention, troubleshooting, and compliance.

Chiwara does not use your information for advertising, marketing profiling, or behavioral personalization.

Service providers

Chiwara uses the following service providers:

• Supabase for authentication, database, and storage.
• Resend for transactional sign-in email delivery.
• RevenueCat for purchase and entitlement management.
• Google Play and Apple for store transactions.
• Lovable and related hosting infrastructure for website and backend delivery.

These providers process information to provide services to Chiwara and may maintain limited operational, security, delivery, backup, or legally required records under their own retention schedules.

Sharing and sale

• Chiwara does not sell or rent personal information.
• Chiwara does not share information for third-party advertising.
• Information may be provided to service providers, required by law, or used to protect users and the service.

Retention and account deletion

Account information is retained while the account remains active or as necessary to provide the service. Temporary authentication, email-delivery, security, diagnostic, backup, and transaction records may remain for limited periods under provider or legal retention requirements.

You can delete your account in the Chiwara mobile app through Account Settings, then selecting Delete account. You can also request account deletion on the account deletion page.

A successful account deletion removes the RevenueCat customer record where present, your saved favorites, Chiwara entitlement records, and the Supabase Auth user. Deletion does not refund or erase Google Play or Apple store purchase history. Some backup or legally required provider records may not be erased immediately.

Security

Chiwara uses HTTPS encryption in transit and access controls to help protect information. No service can guarantee absolute security.

Children

Chiwara is not directed to children under 13.

International processing

Providers may process information in the United States and in other countries where they operate.

Changes to this policy

This policy may be updated as the website and the Chiwara mobile applications evolve. The effective date above identifies the current version.

Contact

Privacy inquiries may be sent to Chiwara Support. See the support page for details, or email support@chi-wara.com.